My Team

We are always striving to meet and exceed the expectations of our clients. I hope you will feel confident contacting any member of my team with your questions, concerns or requests. They are dedicated to providing exceptional client service and will respond to your inquiry promptly.


Linda S Galok

Office Manager
Office 413-499-0620

Linda has been with Northwestern Mutual for 27+ years and prefers the term office goddess to office manager.  She is a loyal and dedicated employee and policyowner who even worked as a licensed financial representative for a year to help gain perspective and better assist the financial advisors she worked with. She currently has her FLMI {Fellow of Life Management Institute (with distinction)} and ACS {Associate of Customer Service}.  She continues to pursue her education in the financial services industry and tries to learn something new every day. If she can't answer your question, she'll help you find someone who can.  She has been married for 35 years and has one daughter. In her spare time, she is an avid photographer, designer and writer and grandmother to a beautiful little girl, who, in just four years, has likely been photographed more than the royal family combined.

Call Linda at extension 2221 for:

  • Questions and servicing for billing
  • Questions and servicing for insurance
  • Questions and servicing for annuities
  • Personal Planning Anaylsis
  • Personal Investor Profiles
  • In-force ledger illustrations and Consolidated Client Value reports
  • Scheduling appointments
  • Medical exam scheduling
  • Advertising and marketing


Lisa Bilotta

Office 413-499-0620

Lisa returned to Northwestern Mutual in 2013.  She will greet you when you visit our office.  Lisa has been married for 27 years and has 4 children.  In her spare time, she runs an environmentally friendly business providing natural alternatives education through Things That Work. She is also an old-fashioned craft enthusiast and practices hand spinning yarn, raising angora rabbits and foraging herbs for natural dyes.

Call Lisa at extension 2223 if you're not sure to whom you need to speak or if you have questions about:

- Investment account balances

- End of the year tax and statement requests

- Scheduling appointments

- Householding of accounts

- Investment demographic changes

- Updates to funding preferences


John F McLaughlin III, CFP®, CLU®, ChFC®

Wealth Management Advisor


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck